Refund policy
ALL SALES ARE FINAL AND TRADEZ DOES NOT ACCEPT RETURNS EXCEPT IN RARE CIRCUMSTANCES OR UNLESS OTHERWISE PERMITTED BY THIS REFUND POLICY.
Memorabilia. Memorabilia items vary in age and physical condition. All memorabilia items are sold “as is” and may not be returned or exchanged for any reason. Please contact us if you have any questions before purchasing a memorabilia item.
30-Day Returns for Apparel. Tradez will accept returns of apparel items purchased through Tradez.gg if the item(s) are returned within 30 days of the ship date. All apparel returns must be unworn/used with the original tags and labels. Tradez will not accept any apparel returns if the:
- Return is outside of the return policy,
- Item appears worn, washed or used,
- Item was damaged after delivery,
- Item is altered,
- Item is returned with holes,
- Item is stained (dirt, makeup, food, etc.), and/or
- Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received.
To report damaged merchandise or a shipment error, please visit our Tradez.gg contact page at https://tradez.gg/contact and submit your request with our Collector Support.